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Patient Safety and Nurse Turnover Rates

The shortage of nursing professionals is a growing global crisis that significantly impacts patient safety and healthcare delivery systems. Emergency departments (EDs) are particularly impacted, as there are not many nurses still working in EDs who have more than a few years of experience. The importance of an experienced and effective nursing team cannot be overstated both in and outside of the ED. The nursing shortage has a direct impact on patient safety, so this is a good subject for this week’s discussion.

General Impact of the Nursing Shortage on Patient Safety

The nursing shortage presents a multifaceted challenge to healthcare systems worldwide, affecting not only the operational capacities of hospitals and clinics, but also the standard of care delivered to patients. Nurses play a pivotal role in delivering healthcare, from direct patient care and administering treatments to coordinating care plans and monitoring patient progress. The shortage, therefore, directly correlates with a reduction in the quality and safety of patient care.

One of the most significant impacts of the nursing shortage on patient safety is the increased patient-to-nurse ratio. With fewer nurses available to care for patients, the workload on existing staff increases, leading to burnout, stress and job dissatisfaction among nurses. This heightened level of physical and emotional exhaustion can result in errors in medication administration, delays in treatment, and decreased patient monitoring, all of which can have severe consequences for patient safety.

Additionally, the nursing shortage restricts the ability of healthcare facilities to maintain a continuous learning environment for staff, which is crucial for adapting to modern technologies and evidence-based practices. With an overstretched workforce, there is less time and fewer resources available for professional development and training. The lack of ongoing education and skill enhancement not only impedes the quality of care provided, but also impacts the retention of staff, further exacerbating the shortage.

The Specific Impact on Emergency Departments

EDs are particularly vulnerable to the effects of the nursing shortage. The fast-paced, high-stress environment of EDs requires a robust staffing model to effectively manage the unpredictable influx of patients requiring urgent care. However, the nursing shortage has made it increasingly difficult to maintain adequate staffing levels, significantly impacting patient safety in these critical settings.

In EDs, the patient-to-nurse ratio is a critical factor for ensuring timely and effective patient care. A high ratio can lead to longer wait times and delayed diagnoses and treatment, thus increasing the risk of complications or death, particularly for patients with life-threatening conditions. Furthermore, the insufficient presence of experienced nursing staff in EDs can compromise the rapid assessment and stabilization of patients, integral processes that are vital for patient survival in emergencies.

Moreover, the nursing shortage in EDs impairs the capacity for triage, a critical function where patients are prioritized based on the severity of their conditions. Insufficient staffing levels can lead to errors in triage and patients failing to be assessed as urgently as they should be, further endangering their safety and well-being.

Strategies to Address the Nursing Staff Shortage

Addressing the nursing staffing shortage requires a multi-faceted approach that involves stakeholders across the healthcare spectrum. Here are several strategies that could help mitigate this crisis:

  • Increase funding for nursing education. Providing scholarships, grants and loan forgiveness programs for nursing students can encourage more individuals to pursue careers in nursing. This has been particularly impactful in several of The Sullivan Group’s larger client organizations. Opening your own nursing school with tuition forgiveness for working within the organization is a winning strategy.
  • Expand nursing faculty. Addressing the bottleneck in nursing education due to limited faculty numbers can help increase the number of nursing graduates. This could involve incentives for advanced practice nurses to enter academia.
  • Leverage technology for education and training. Utilizing online platforms and simulation technologies can enhance the accessibility and efficiency of nursing education, allowing for more flexible and varied learning opportunities.
  • Promote career advancement opportunities. Creating clear pathways for career advancement within the nursing profession can help retain experienced nurses and attract new talent.
  • Improve working conditions. Enhancing job satisfaction through better staffing ratios, competitive salaries, benefits and opportunities for professional development can help retain existing nursing staff.
  • Implement flexible scheduling. Flexible work schedules can help accommodate the diverse needs and preferences of the nursing workforce, potentially reducing burnout and turnover.
  • Recruit internationally. Ethically recruiting nurses from other countries can help fill immediate staffing gaps, provided there are integration programs in place to support international nurses.
  • Utilize nursing assistants and tech solutions. Employing nurse aides and adopting technological solutions like AI-based triage systems may alleviate some of the workload on registered nurses.
  • Develop retention programs. Mentorship programs, stress management training, and team-building activities can help improve job satisfaction and retention rates among nurses.
  • Implement policy and regulatory changes. Advocacy for policy reforms that support increased healthcare funding, better workforce planning, and the removal of unnecessary barriers to practice can enable nurses to work to the full scope of their license and training.

These strategies require collaboration across educational institutions, healthcare facilities, governmental agencies, and the broader healthcare community to create a more sustainable and resilient nursing workforce.

Conclusion

The nursing shortage is a pressing global issue with severe repercussions for patient safety. In general healthcare settings, it contributes to increased workloads, burnout, and errors in patient care. In the high-stakes environment of EDs, the nursing shortage compromises the ability to deliver timely and effective care, leading to adverse outcomes for patients. Addressing this shortage is imperative for safeguarding patient safety, and it requires concerted efforts from healthcare providers, policymakers, and educational institutions to implement long-term strategies aimed at bolstering the nursing workforce.

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References

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Ball JE, Bruyneel L, et al. Post-operative mortality, missed care and nurse staffing in nine countries: A cross-sectional study. Int J Nurs Stud. 2018 Feb;78:10-15. doi: 10.1016/j.ijnurstu.2017.08.004. Epub 2017 Aug 24. PMID: 28844649; PMCID: PMC5826775.

Needleman J, Buerhaus P, et al. Nurse staffing and inpatient hospital mortality. N Engl J Med. 2011 Mar 17;364(11):1037-45. doi: 10.1056/NEJMsa1001025. PMID: 21410372.

Twigg D, Duffield C, et al. The impact of nurses on patient morbidity and mortality - the need for a policy change in response to the nursing shortage. Aust Health Rev. 2010 Aug;34(3):312-6. doi: 10.1071/AH08668. PMID: 20797363.

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Categories: Emergency Medicine, Patient Safety, Triage

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