[2 MIN READ]
What does your organization’s Employee Satisfaction Survey really tell you about how staff feel about their roles/jobs? The survey result graphs demonstrate areas that need improvement and more, but do they capture the authenticity and essence of how staff feel when they step onto the unit each shift?
Although these surveys are an essential part of evaluating workforce satisfaction – and yes, some are required through a regulatory process – staff need and deserve more. How does the manager determine exactly what “more” is? How does the manager get that authentic feel, vibe, or sense of how staff really feel about their jobs?