Blog & Articles

Are you prepared for surges in your ED patient volumes?

As we head into the peak of flu season, many facilities are already feeling the effects of increased volumes, such as:

• Longer waiting times
• Staff exposed to more airborne illnesses resulting in increased sick time
• A shift in perceptions of care resulting in lower patient satisfaction scores

What Are You Doing to Engage Your Physicians?

Here are some tips on engaging physicians using CME:

Imagine this:

Dr. Mary Smith, the Chair of the Obstetrics and Gynecology department at County Hospital, was en route to a meeting with Dr. John Bart, Chief Medical Officer. The purpose of the meeting was to review patient complaints originating out of her service. While waiting for the elevator, Dr. Smith was hurriedly approached by an obviously distressed Susan Jones, the Labor & Delivery head nurse.