Blog & Articles - The Sullivan GroupThe Sullivan Group

Clinical Documentation and Patient Safety: We’re on a Slippery Slope

Situation Critical: The Discharge of Patients with Very Abnormal Vital Signs

First Impressions are Critical to Patient Experience

10 Tools to Combat Sub-Par Triage Nurse Onboarding

TSG Announces New Appointments to Executive Leadership Team

A Comprehensive Initiative To Improve Maternal Health

Addressing Behavioral Health in the Emergency Department

Mitigating the Consequences of Burnout, Medical Errors, and Liability

Honoring Dr. Tom Syzek and Introducing Dr. Stassia Sullivan

Case: A Nurse’s Role in Preventing Diagnostic Error

EMTALA Considerations for Triage

Improving Healthcare Handoffs

Using Telemedicine and Self-Monitoring to Safely Provide Prenatal Care to COVID-19 Patients

COVID & Burnout: The MAACU Effect

Treatment for Pregnant COVID-19 Patients Not Requiring Hospitalization

COVID–19 Vaccines During Pregnancy: What should we tell our pregnant patients about taking the vaccine?

Case: When Is It More Than Just Back Pain?

Case: Complicated Angiogram Reveals VEDS Diagnosis

COVID-19 Updates for the OB Unit

Triage Competency Checklist: Onboarding a New Nurse to Triage

Anchoring: Its Role in Diagnostic Error

Pediatric Infections

Increasing Hospital Profitability by Improving Physician Engagement

7 Steps to Improving Patient Experience

Surgery Malpractice: Are Surgeons More Prone to Complaints?

Surgical Error Cases

Obstacles to Implementing Emergency Department Triage Best Practice

Minimizing Spread of COVID-19 in the Obstetrics Unit

Triage Tips for the COVID-19 Pandemic

How Disclosure Programs - not Apology Laws - Reduce Medical Errors and Lawsuits

Case: How to Disclose Medical Errors to a Patient's Family

5 Tips to Reduce Stress as an Obstetric Nurse

Measuring Clinical Performance Improvement in Obstetrics

Spinal Epidural Abscess: 5 Things You Should Know

Differential Diagnosis for Abdominal Pain & Documentation Pearls

How to Recognize Child Abuse

Strategies to Improve Provider-Patient Communication

Framework for a Physician Integration Program

Informed Consent Process Forms & Documentation

Surgical Errors

Headache Differential Diagnosis & Documentation

Framework for a Nursing Clinical Excellence Program

Preventing Medical Errors: 7 Things Every Provider Needs to Know

Improving Nursing Retention & Job Satisfaction

Chest Pain Differential Diagnosis & Documentation

Chest Pain Malpractice Claims & "Bedside Maneuvers"

Nurses: Standardize Patient Education with These Postpartum Warning Signs

Framework for an Obstetrics Training Program

Medication Error Case: Opioid Adverse Drug Event in the Hospital

Framework for an Emergency Medicine Training Program

EMTALA On-call Physicians

Discharge Instructions for Patients: Best Practices

Measles Outbreak: ACOG Practice Advisory

Patient Safety in Clinical Trials

Wrong Site Surgery Statistics

Best Practices of Postpartum Discharge Teaching

EMRs & Physician Burnout: What's the link?

Case Examples of EMTALA Violations

What is EMTALA?

Understanding Secondary Postpartum Hemorrhage

Case: Recognizing Secondary Postpartum Hemorrhage

How Medical Technology Can Prevent Opioid Abuse

Hot Topics: Top 10 Blogs of 2018

Triage Training Courses: How to Structure Your Education Program

The Missed Obvious: Patient Satisfaction Starts With Physicians

Code Trauma & Cognitive Errors

Newborn Identification: A National Patient Safety Initiative

Physician Satisfaction: The Alpha & Omega of Medicine!

Strategies to Reduce Harm from Opioid Prescribing & Abuse

Opioid Prescribing & Liability Trends

The Opioid Crisis: Far from Over

Medical Errors, Communication, and Teamwork: Lessons from Angola

How to Engage Nurses in Your Training Program

A Good Shift is a Choice

Physician-Patient Interaction: Key Elements of Mastering the Moment

Retained Surgical Sponge: Never Means NEVER!

Pay for Performance: Destroying the Essence of Medicine!

Top 10 Risks in Ambulatory Practice

Optimizing Post-Delivery Care with Breastfeeding

Who is Competent to Triage?

Avoiding the Dead Leg: Acute Limb Ischemia (ALI)

Beware of the “Dirty Urine”

10 Medical-Legal Basics Every Provider Must Know

5 Strategies to Impact Maternal Mortality Rates

Case: Boarding Psychiatric Patients in the ED

Goals of Triage: Rapidly Identifying & Sorting Patients

How to Obtain Clinician Support

Measuring Clinical Performance Improvement in Emergency Medicine

Identifying Resources & Personnel for Initiative Implementation

Physician Burnout: An Emotionally Malignant Disease

What is the Triage Competency Assessment Tool?

EMTALA and Psychiatric Hospitals

5 Reasons to Use Retrospective Chart Review for Triage Competency Validation

6 Common Errors in Fetal Heart Monitoring (FHM)

CASE: Refusal of Care Based Upon Religious Beliefs

CASE: Suicide in the Emergency Department

Warfarin Complications

How Disruptive Behavior in Healthcare Impacts Patient Safety

Incivility & Disruptive Behavior in Healthcare

Pediatric Abdominal Emergencies

The Intoxicated Patient

Defending Shoulder Dystocia Claims

Code STEMI: Calling Dr. Herrick

Preventing Surgical Site Infections

Preventing CAUTI (Catheter-Associated UTI)

Case: Avoiding Cognitive Bias in Diagnosing Sepsis

Can Efficiency & Productivity Return to Physician Documentation?

Preventing Central Line-Associated Blood Stream Infections (CLABSI)

Healthcare-Associated Infections

Striking the Balance with EMR Risk Notifications

Triage Nurses: Questions for Chest Pain & Chest-Related Symptoms

Vital Signs: Leveraging the EMR to Heighten Awareness

10 Considerations for Recognizing Stroke Mimics

Encouraging the Maternal-Fetal Triage Index OB Triage Tool

Embedding Evidence-Based Medicine into EMR Physician Documentation

4 Clinical Tips for Triage Nurses

Clinical Decision Support in the “Mental Workflow”

Shoulder Dystocia Risk Factors

Optimizing e-Learning for Healthcare Professionals

Does Guided EMR Documentation Impact Clinical Practice, Documentation Compliance and Outcomes?

End-User vs. Risk Management: Expectations of the EMR

Should EHR Documentation Templates Have Chief Complaint-Specific Content?

SLIDESHARE: The ABCs of Healthcare Risk Management

The History of EMRs & Opportunities to Improve Patient Safety

Preeclampsia Treatment

Correlation among Competency, Patient Safety and Nurse Turnover Rates?

Case: Is Lumbar Puncture Needed to Rule Out Subarachnoid Hemorrhage?

MEDITECH ED Physician Documentation: Specific vs. General Templates

Vulnerable Adult & Elder Abuse

Defining and Diagnosing Preeclampsia

Code Sepsis: Recognize, Resuscitate, and Refer

Physician Documentation Templates in MEDITECH - Workflow Videos

10 Reasons Your Urgent Care Isn't as Safe as You Think It Is

7 Clinical Topics to Consider for Your Patient Safety Initiatives

4 Key Areas for Physician Integration & Onboarding

Code Stroke: A Syndrome of Subtraction

MEDITECH Physician Documentation Templates: Implementation Details

Duty to Warn Third Parties

[Infographic] The State of Healthcare Cyber Liability

Overcrowding in the Emergency Department

Mapping Clinical Risks to Frequent Obstetrics Claims

Making the Biggest Impact on Patient Safety: Where to Focus?

Mapping Clinical Risks to Frequent Diagnosis-Related Claims

10 Principles of Geriatric Care in Acute Care Settings

[INFOGRAPHIC] Understanding Diagnostic Error

Case: Vertebral Artery Dissection

Your Hospital Safety Culture: Strengths and Weaknesses

Q&A: Implementing a Communication and Resolution Program

Triage: The Acutely Agitated Patient

How 5 Physician Documentation Methods Compare to Facilitate Safer Care

The Pain in Pain Management

RSQ® Spotlight with Margaret Curtin | Healthcare Risk Management

Do's & Don'ts of AMA: Patients Who Leave Against Medical Advice

4 Reasons You Shouldn't Ignore Your Triage Process

Geriatric Abdominal Emergencies: 7 Things Attorneys Love to Hear

Common Errors in Chest Pain Diagnosis

Targeting Obstetrics Malpractice Claims

EMR Documentation Discrepancies Spell Danger

Patient Safety Initiatives that Impact Diagnosis-Related Claims

The Killer Aorta: Diagnosing Thoracic Aortic Dissection

Patient Experience Strategy: The Evidence Behind Reimbursement & Liability Impact

The Cognitive Autopsy

The Ultimate Healthcare Loss Prevention Strategy

The Focus of Patient Safety in 2017

Hot Topics: Top 10 Blogs of 2016

[Infographic] 5 Ways to Minimize Cyber Risk

Very Abnormal Vital Signs & Death after Discharge

Case: Failure to Diagnose Sepsis

The Ring of Death: Patient Safety in Radiology

Paint a Picture: EMR Documentation of Appearance & Activity

Veterans Healthcare: What Civilian Physicians Need to Know

The Chief Complaint of Pain: A Pain for You and Your Patient!

Trick or Treat? Halloween in the Emergency Department

The Electronic Health Record: No Panacea for Risk

Cognitive Bias: The Near-Miss Case of “Lazy Boy”

The Year in Review: Important Developments in Case Law

5 Tips for Physician Engagement in Practice Change

The Promise of the Electronic Medical Record

Case: Failure to Diagnose Spinal Epidural Abscess

Obstetrics: Delays in Treatment of Fetal Distress

Hospital Triage Assessment: An Under-Appreciated Risk?

Necrotizing Fasciitis is Still Lurking Out There

3 Pediatric Heat-Related Illnesses

Surgical Safety Issues or James Bond Movie?

Patient Experience: How to Interact with a Patient

10 Secrets About Bites and Stings

Communication Breakdowns in Healthcare

Violence in Healthcare Part 2: Prevention and Intervention

5 Low Back Pain Diagnoses You Don’t Want to Miss

Violence in Healthcare Part 1: Risk Factors & Warning Signs

Principles of Informed Consent in Healthcare

Confessions of an Antibiotic Abuser

Case: Atypical Presentation of Acute Ischemic Heart Disease in Women

The Diagnostic Process: Rediscovering the Basic Steps

Threats of Cyber Liability

Malpractice Claims or Medical Errors: Which One is the Real Target?

Case of Diagnostic Error

Acute Appendicitis: Surgery vs. Conservative Antibiotic Approach

Creating a Patient Safety Culture

An Overview of Pediatric Malpractice