Blog & Articles

[2 MIN READ]

What does your organization’s Employee Satisfaction Survey really tell you about how staff feel about their roles/jobs? The survey result graphs demonstrate areas that need improvement and more, but do they capture the authenticity and essence of how staff feel when they step onto the unit each shift?

[9 MIN READ]

Standardization is known for reducing variation and increasing consistency; it continues to be a recognized safeguard to decreasing liability and improving outcomes.

High-quality postpartum care includes implementation of both standardized discharge processes and teaching that can improve maternal outcomes.

AWHONN promotes postpartum discharge standardization and encourages that specific components of postpartum discharge teaching align with leading causes of maternal morbidity and mortality.

While we previously outlined best practices in postpartum discharge teaching strategies, here we will discuss specific standardized teaching content that needs to be communicated to postpartum patients and their families at the time of discharge or sooner.

Educating patients and their families to recognize important warning signs and symptoms and clearly understand normal healing versus abnormal symptomatology is strategic in reducing maternal morbidity and mortality.

[2 MIN READ]

Designing a continuing education program for your obstetrics department can be a challenging task. You want to balance the needs of all clinicians on your unit, address areas of concern, and keep pace with the ever-changing landscape of evidence-based practice and emerging national guidelines and trends. TSG’s RSQ® Solutions – Obstetrics Education program can meet your needs; our online library offers you the ability to customize your own program specific to the challenges of your own OB unit.

[8 MIN READ]

Unprecedented maternal mortality and morbidity rates nationwide have pushed healthcare providers and obstetric experts to closely examine all areas of perinatal and obstetric health. Specifically, the postpartum period is a time of heightened patient vulnerability and is fraught with maternal risk. Sixty-one percent of pregnancy-related deaths occur in the postpartum period, making it potentially more hazardous to a woman’s health than the actual pregnancy itself.

[2 MIN READ]

When you serve clinicians with varying experience levels, how do you implement your triage training courses to create an ideal experience for each group?

While your implementation plan and structure might vary based on the size of your facility, our experienced triage educators outline these best practices to streamline your program and ensure that expectations are clear.

[3 MIN READ]

Correct patient identification has long been at the top of the list regarding safety.

A recent TSG article by Dr. Tom Syzek entitled “Medical Errors, Communication, Teamwork and End of Life: Lessons from Angola” speaks to the importance of correct patient identification and the safety implications surrounding it. This article dovetails nicely with the new 2019 Joint Commission National Patient Safety Goal (NPSG) regarding newborn identification, so I thought this would be the perfect opportunity to keep the conversation relevant and on-topic by addressing this new NPSG.

[5 MIN READ]

Education is a vital to your department’s ongoing clinical performance improvement plans. But the presence of a plan alone isn’t the change catalyst. Through our twenty years of working with large health systems across the country, we have seen that facilities that successfully engage their staff in a new training program have a much higher likelihood of implementing change and positively impacting patient outcomes.

Here are 8 strategies to engage learners in your training program so your staff, patients and facility can receive the benefit you intend.

How do you determine who is actually competent to triage? If you do have a competency assessment plan, is it documented in writing? How do you know it is effective? Is it up to date?

These and many other questions arise when exploring the development and documentation of a triage competency validation process. Answers to these questions are imperative, as they not only impact litigation that may arise, but are also essential for ensuring the highest quality patient care.

[8 MIN READ]

“Maternal Death”

The words are bone-chilling. Nothing can describe being witness to it. Such an event encompasses the ultimate emotional spectrum – the highest of highs at the time of the newborn’s birth to the lowest of lows as the mother succumbs to maternal emergency. The lasting impact of watching a new father and family members exit the hospital OB unit or ICU to head home with a new infant in tow with conspicuous absence of the child’s mother creates palpable heartache. The emotional ripple-effect impacts friends, family, and medical staff for years to come.

A 25-year-old male presents to an emergency department at his local community hospital with abdominal pain. The department is at its peak time of patient flow, and every bed is filled. The patient is called to the triage area; the nurse assesses him and assigns a triage level decision to his chart. His triage nurse must consider the following:

• Is his abdominal pain a potential for demise?
• How long will he wait to be seen by a provider?
• Is there anything that can be done to expedite his care?